Michigan's attorney general is investigating the sudden closure of a national dental chain that had at least six locations in Michigan, including in Flint.
Allcare closed its doors in 15 states last week, after running out of cash and failing to secure new financing. That left customers without access to dental care or their dental records.
"We're hopeful that we'll be able to either get consumers the products they expected, whether that's dentures or dental care, or secure a refund for them if they weren't allowed to access those services before the business closed," said Joy Yearout, a spokesperson for Attorney General Bill Schuette.
She said the attorney general is working with his counterparts in other states to investigate the closure.
"Attorney General Schuette launched a multi-state taskforce he's putting together to work with other state attorneys general," said Yearout, "so everyone's on the same page, has access to the same information, and can help bring this to a resolution quickly."
Yearout is urging all Allcare customers to file a complaint with the Attorney General's office, regardless whether they are owed services or not.
"Even if you don't have an outstanding service, or have already paid for something you did not receive, you will need to get access to your medical records at some point," Yearout said. "So we're hoping to serve as a liaison for those patients as well, to ensure that they get access to their records for future care."
Complaints can be filed by contacting the attorney general's office at (877) 765-8388, or online at Michigan.gov/ag.